We are geared and motivated to ensure our client’s quality requirements are met – whatever they may be.

We seek to be the most sought after supplier of high quality gearing, heavy industrial engineered products, mining components, custom-designed gearboxes and engineered products for all heavy industry sectors.

How we will achieve this:

• We will ensure that our customers are satisfied
  Crown Engineering will only deliver products and services that wholly satisfy the requirements of our customers. To achieve this, we will identify market needs and expectations, allocate adequate resources, benchmark competitor capabilities, plan and control processes (management and physical processes) and provide adequate training. We will also demonstrate compliance with requirements by certifying where applicable and providing the required evidence of conformance to the customer.

• We will take ownership of our actions
  The assurance of quality for all products and services is the direct responsibility of every person involved. All staff must ensure that all customer requirements and expectations are fully understood, agreed, planned for and complied with.

• We will strive for problem prevention and continual improvement
  Problem prevention is achieved through proper planning and the aggressive elimination of defects and losses. Goals for improvement will be set at all levels.

• We are an ISO 9001-2008 certified company

  Crown Engineering is an ISO accredited company.  This accreditation compliments our quality management system.  Many of our clients perform a supplier audit, to ensure that product specific requirements are met in conjunction with our ISO provisions.  End-users from the Australian mining and energy industries subject our designs and products to rigorous field trials. Every person within Crown Engineering is dedicated to comply with our clients’ quality requirements – this ensures that our Quality Assurance program is held in the highest regard.

• Management responsibility
  It is the responsibility of all management levels to ensure that this Quality Statement is implemented and consistently reviewed, to reflect what our customers and the company expect from us.

• Independent testing and certification
  We conduct independent product testing and certification (with respect to development and production) and quality audits by independent parties to ensure transparency throughout our traceable Quality Assurance system.

Every employee of Crown Engineering is committed to quality.

Want an engineering partner that is committed to delivering guaranteed precision?
Contact Crown Engineering today via email or click here for our easy online quotation form.